We offer a range of free services to help you get the best out of your studies.
Te Matakā – your student services website
Te Matakā is your student services website dedicated to your success. Get free access when you study with Te Wānanga o Aotearoa.
- Digital classroom access for all programmes
- Online software and applications to help create your mahi
- Support channels to help you get the information or support you need
- Your academic records
- Financial support online tools, contacts and opportunities
- The latest pānui – news and events in relation to your study
- Feedback opportunities – let us know what we can do to help us help you
- Policies and regulation documentation
- The history of Te Wānanga o Aotearoa
Online support workshops and training for tauira
We have a number of workshops designed to help you connect with our services and support your learning journey. Each session will run between 30mins – 1hr long. If you need advice with connecting, please contact us on 0800 355 553 between 8am – 6pm, Monday to Friday.
We provide two digital classrooms and tools to assist your online learning.
Digital classroom for tauira studying Te Ara Reo Māori Levels 2 & 4.
Digital classroom for tauira studying our remaining programmes.
Communicate with others using your unique Outlook email.
Review your student enrolment information.
Literacy and Numeracy for Adults Assessment Tool
Get support with adult literacy and numeracy.
Tatau Pounamu – our Contact Centre team
Tatau Pounamu can assist you with any general questions you may have about Te Wānanga o Aotearoa’s programmes or services, as well as support your educational and personal needs in the areas of academic achievement, careers, disability, enrolment, financial assistance, and pastoral care.
Tatau Pounamu is available from Monday to Friday, 8am to 6pm.
Taupārongo – Your IT Support Team
Taupārongo are your dedicated Technical Support Team. We can assist with printing, login issues and help you to access your course content.
Helping rangatahi identify their skills, set goals, connect or reconnect to education, get work ready and much more.
We offer a range of core services designed to support your educational and personal needs.
- Career guidance
- Disability support
- Financial assistance
- Help with my study
- Pastoral care
- Recognition of prior learning
- Student support advisors
- Tauira representative
Take charge of your own learning and do it in a way that’s sustainable for you and your whānau.
Your educational guide in course enrolment, induction, learning, services, responsibilities, and graduation.
Your questions answered for devices and technology. Learn what tablets, laptops, and computers to use, where to buy, how to make payments, and wifi internet.
Our library network – Te Pātaka Māramatanga – contains over 100,000 resources, all free for you to use. Search for books, databases, dictionaries & resources, audio-visual materials, articles, and digital media.
Get help with credit card payments and refunds.
Get an estimation of your minimum student fee payments.
Get your tuition fees, associated mandatory fees and compulsory student services fees covered if you meet certain criteria.
Policy and educational regulation documentation to support your tauira experience.
Celebrate your course completion achievements on graduation day with whānau, friends, and colleagues.
Do you need guidance on how to make a complaint?